You may run into problems with the new Netflix feature that lets you download movies to your iPhone, iPad or Android phone.
Before you look for fixes, make sure you are on iOS 8.0 or higher or Android 4.4.2 or higher and on the latest version of Netflix.
If you are jailbroken or rooted you may have problems downloading Netflix movies. Netflix won’t let you download on these devices.
When you experience Netflix download problems on devices that are approved, you need to check to make sure the Netflix app is updated, that you have enough storage and that your Internet connection is working.
On Android, you may also run into problems with some phones like Huawei, Honor and other brands that aren’t listed on the HD streaming support page.