1 Check to see if Hulu is down. Sometimes the entire Hulu service will crash or undergo maintenance in your area. You can diagnose this problem by using a tool like DownDetector to see if others are experiencing technical difficulties. You can also check Hulu's social media accounts to see if they have released any official statements. If Hulu's problems are affecting people outside of your own home network, chances are you'll have to wait out the issues until they're solved on Hulu's end. 2 Restart the Hulu app. If Hulu opens incorrectly, it may not load all of the information needed to properly run. Restarting the Hulu app, stream, or browser may solve this issue. If you're viewing Hulu in a browser, instead refresh your browser by clicking the circular arrow located at the top of the browser window.
3 Close background apps or extra tabs. If your browser or device has any programs running while you're attempting to use Hulu, your connection will likely be affected. Closing these items will speed up your videos' load times and potentially improve quality.
4 Make sure your browser or Hulu app is up-to-date. If you're running into performance issues or your Hulu videos refuse to play, your browser may be due for an update. Most browsers will alert you to an update's availability when you connect to the Internet. If you're using a mobile device, you can check your phone's or tablet's app store for an update. 5 Clear Hulu's data cache. This is doable by opening the Hulu app from within your device's settings and then selecting the "Clear Cache" option. Clearing the cache may remove out-of-date files that interfere with Hulu working. If you can't clear Hulu's cache, delete and then reinstall the Hulu app. If you're using Hulu in a browser, instead of clear your browser's data cache. 6 Restart your device. Similarly to Hulu not properly loading all elements on start-up, sometimes your device improperly configures its connection settings on start-up. Restarting your device may fix this problem. Hulu Manage Devices | Hulu.com Account | Hulu.com Sign In