Genuine Window is a recurring process that checks your product key to ensure it's being used with the hardware it was paired with during activation. If the product key is found to be non-genuine, or not valid, it's likely that the product key is either being used on another computer or is counterfeit. Try doing the Diagnostics and Validate Windows options. For more information about genuine Windows, go to the genuine Windows website for FAQ. • A Windows 7 product key number can only be used to activate the same edition of Windows 7 that it was for, and cannot be used to activate a different edition of Windows 7. • A Family Pack Windows 7 product key number can be used to activate the Family Pack Windows 7 copy on up to 3 computers at any one time. • An OEM Windows 7 product key number can only be used to activate an OEM Windows 7 copy on the same computer that it was first activated on, and no other computer. • A retail Windows 7 product key number can be used to activate a retail Windows 7 copy on any computer, but only on up to one computer at any one time. You might have to activate Windows 7 again if: • You uninstall Windows 7 on one computer and then install it on another. During installation, enter the product key that came with Windows. If automatic activation fails, follow the instructions that walk you through activating Windows by phone. You will have 30 days to activate Windows. • You make a significant hardware change to your computer, such as upgrading the hard disk and memory at the same time. If a major hardware change requires activating Windows again, you will be notified and will have three days to activate Windows. • You reformat your hard disk. Reformatting erases your activation status. In this case, you’ll have 30 days to activate Windows again. • A virus or malware infects your computer and deletes your activation status. If you are unable to activate Windows 7 online then you can contact us on Windows 7 Support Number 1-844-801-6775 and get information via expert 24/7.